Graça Santos Matos

IMG_20151122_195343Graça was born in 1960 in Aveiro, Portugal.

She studied Tourism (1977-1979) and completed her Bachelor in PR and Publicity (1987-1991), both at INP.

Became a Master in Communication, Culture and Information Tecnologies (1998) from ISCTE and is a former PhD student in Tourism at IGOT.

Has been working as a Tour Guide from 1979 to the present day in five languages. In the early 80’s worked as a Tour Manager, mainly in the Benlux countries, Paris and Germany with Portuguese and Brazilian groups.

Graça started her academic career in 1991, as an Assistant Professor at INP and later on at ESCS (1993-2013) and ESHTE (1999-2005).

Currently, her topics of interest focus on the formation and development of TDI (Tourist Destination Image). The results of her research were presented at an international conference on Literature and Tourism (Lisbon, 2012). Her presentation was chosen to be published at Lit&Tour: Ensaios sobre literatura e turismo (2014).

Maria Paula Fernandes

António Gomes


  • Guia-Intérprete Nacional – National Tourist Guide Professional License No 17/18445/751
  • Correio de Turismo – Tour Manager Portuguese, English, French, Spanish


  • 1980/1983 – Curso da Escola Portuguesa de Turismo – Instituto Superior de Línguas e Administração – ISLA – Course of the Portuguese Tourism School
  • Various mini-courses, study visits and workshops for updatingPROFESSIONAL EXPERIENCE
  • 1983/2005 – Working as National Tourist Guide
  • 1989/2005 – Working as Tour Manager in: Turkey, Cuba, Italy, Áustria, Czech Rep., Hungary, Egypt, Malaysia, USA
  • 1991 – Worked in the incoming department of Verne Tours- Viagens e Turismo, Lda.
  • Has been the leading tourist guide in Portugal for several French, Spanish and English travel agencies.


Member of AGIC– Portuguese Tourist Guides and Tour Managers Association

Cristina Leal

foto CristinaCristina Leal was born in Lisbon in 1961. She completed a degree in Germanic Languages and Culture at the Rijksuniveristeit Groningen in the Netherlands and a degree in Tourism in her home town Lisbon. Her capacity of reading both Dutch and Portuguese 16th century documents enabled her to attain a Masters in History of the Discoveries on the First Voyage of the Dutch to Java and their interactions with the Portuguese in Asia. She also nurtures a special interest in Art History, especially on the topic of 17th and 18th century Portuguese and Dutch tiles. As a tourist guide her love for Lisbon made her develop her own itineraries and become an expert on the field of walking tours, specially focused on gastronomy and heritage. However, tourist guides in Portugal are educated to successfully conduct tours nationally, which she has done extensively, as well as worldwide as a tour manager.

She is currently chairwoman of the Portuguese Association of Tourist Guides and Tour Managers – AGIC.